Building a World of Intelligent Enterprises, One Customer Success at a Time
The SAP DIGITAL BUSINESS SERVICES organization is committed to helping our customers become these intelligent enterprises for an era where every experience matters. We’re fostering a cloud-based world that delivers competitive outcomes with tremendous speed, agility, and efficiency. Our collaboration with a globally expanding partner ecosystem is providing the tools and standards customers need to be successful, including services that provide clear advice, deliver 24×7 support, and accelerate projects with less risk.
Our portfolio of services and expertise continues to grow stronger as we innovate and develop offerings that align with customer needs, no matter how quickly they change. Such close attention to customer success has led to the introduction of two significant transformation-enabling opportunities:
- SAP S/4HANA MOVEMENT: This program gives customers the freedom to reflect on why they should transform their enterprise resource planning (ERP) landscape, as well as what should be moved and how to execute the conversion.
- SAP INTEGRATED DELIVERY FRAMEWORK: The roles and responsibilities of SAP, partners, and customers are clearly defined, so everyone involved in an SAP project shares in the successful delivery of business outcomes.
Every service, offering, and engagement model is created, refined, and delivered with the customer in mind. But the real proof is the outcomes they provide. Let’s take a look at a few proof points that show how we enabled our customers on their digital journey this past year.
